To start with, go to Members -> Wallets

The page that opens provides information about all the wallets of the network members. You can change the wallet balance of the member you need, to do this, click on the three dots on the right of the desired wallet.

Fill in the required fields: type of operation (top-up the advertiser balance or withdraw funds from the affiliate balance), amount, currency and changing the balance reason.

After clicking the Perform button, the balance on the user's wallet will be recalculated in accordance with the parameters you specified.

Important: regarding affiliates, this feature is used for non-standard situations that made it necessary to withdraw funds manually. For example, massive fraudulent traffic that was paid for by mistake, violation of the terms of the offer, and so on.

In standard situations, an affiliate independently makes a request to the network to withdraw funds from his balance. And the network receives such a request and confirms or rejects it in the corresponding section of its personal account.
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